Frequently Asked Questions

Everything you need to know about your QDOS tech experience.

What kind of warranty comes with my QDOS electronics?

All QDOS products come with a standard 12-month manufacturer's warranty that covers hardware defects and technical malfunctions under normal use conditions.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days, while express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy for opened electronic items?

We offer a 30-day return window. Items must be returned in their original packaging with all accessories included; a small restocking fee may apply to opened electronics.

Are your charging accessories compatible with all major smartphone brands?

Yes, our chargers and cables are designed to meet universal standards, including MFi certification for Apple devices and Power Delivery (PD) for Android and USB-C hardware.

How can I track the status of my order?

Once your order ships, you will receive an automated email containing a tracking number and a link to our carrier's real-time tracking portal.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.